Computer Support
12 products
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Computer SupportSelect optionsComputer Hard Drive Reset
- Wipe a computer clean of existing data
- Backup data (additional cost)
- Transfer data (additional cost)
- If data back-up is needed, please have an adequate external hard drive available
KSh7,900.00 -
Computer SupportSelect options
Computer Repair & Help
- Diagnose & troubleshoot a single issue
- NOTE: Requesting additional services not in the original request while on-site will result in extra charges
- Depending on the nature of your request we may be able to offer instant support through Kenoobi support Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
KSh7,900.00 -
Computer SupportSelect options
Computer Training & Lessons
- Give overviews of Mac or Windows
- Review basic OS navigation
- Covers up to 1 hour of training
- Review web browser basics
KSh7,900.00 -
Computer SupportSelect options
Computer Tune-up
- Increase speed and performance of your computer
- Perform system cleanup and defragmentation
- Get rid of any unnecessary programs
- Cleanup physical hardware
- Extra charges will apply in the event that virus removal is needed. You will be notified beforehand.
- Depending on the nature of your request we may be able to offer instant support through Kenoobi support Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
KSh3,500.00 -
Computer SupportSelect options
Data Back-up or Transfer
- Backup data to a CD or DVD – up to 10 GB
- Backup data to an external hard drive
- Backup data to the cloud
- This service does not include data recovery from damaged drives
KSh12,900.00 -
Computer SupportSelect options
Email or Online Account Setup or Support
- Troubleshoot or setup one active email account
- Configure account settings and features
- Demonstrate webmail functionality
- Depending on the nature of your request we may be able to offer instant support through Kenoobi support Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
KSh2,900.00 -
Computer SupportSelect options
New Computer Setup
- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles
KSh8,900.00 -
Computer SupportSelect options
OS (Operating System) Install or Re-install
- Install or Re-install on operating system on one computer (OS discs are required and will not be supplied)
- Ensure that all necessary drivers have been installed
- Make sure system is up to date
- Verify the system is functioning properly
- NOTE: Kenoobi support cannot provide operating system software but only use the software provided by you.
KSh7,900.00 -
Computer SupportSelect options
Printer Setup
- Connect to wi-fi network if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality
KSh7,900.00 -
Computer SupportSelect options
Printer Troubleshooting or Repair
- Troubleshoot printer issue
- Perform necessary printer repairs
- Ensure printer is functioning properly
- This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
KSh7,900.00 -
Computer SupportSelect options
Software Install or Uninstall
- Ensure compatibility and install software
- Perform any necessary software updates
- Set up any relevant shortcuts
- Uninstall unwanted software when applicable
- Depending on the nature of your request we may be able to offer instant support through Kenoobi support Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
KSh2,900.00 -
Computer SupportSelect options
Virus Removal & Cleanup
- Troubleshoot one computer
- Perform a full-system sweep for all viruses, spyware, and malware
- Remove viruses, spyware, and malware if present
- Repair related OS issues
- Install supplied antivirus and antispyware software
- This service does not include data recovery/transfer services.
- Depending on the nature of your request we may be able to offer instant support through Kenoobi support Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
KSh7,900.00